Senior Front Desk Receptionist

PT Gading Mega · 📍 Medan, Sumatera Utara · Diposting 2026-10-10
FULL_TIME⭐ TERVERIFIKASI
Rp 6.000.000 – Rp 8.000.000 per month
PT Gading Mega is seeking a highly skilled and professional Senior Front Desk Receptionist to join our team in Medan, Sumatera Utara. As a Senior Front Desk Receptionist, you will be the first point of contact for our guests and play a crucial role in ensuring their satisfaction and comfort during their stay. We are offering a competitive salary of Rp 6.000.000 – Rp 8.000.000 per month. If you are passionate about hospitality and customer service, we encourage you to apply and be a part of our growing team.

📋 Tanggung Jawab Pekerjaan

Greet guests upon arrival and provide a warm and friendly welcome.,Handle guest inquiries, reservations, and check-ins efficiently.,Coordinate with housekeeping, maintenance, and other departments to ensure smooth operations.,Maintain accurate and up-to-date guest records and databases.,Assist in resolving guest complaints and ensuring their satisfaction.,Provide excellent customer service and maintain a high level of professionalism.,Perform other related duties as assigned by the management.

🎓 Kualifikasi & Syarat

Minimum of 3 years of experience in front desk receptionist role in the hospitality industry.,Strong communication and interpersonal skills.,Proficiency in English and Indonesian languages.,Good computer skills, including proficiency in Microsoft Office Suite.,Ability to work under pressure and manage multiple tasks simultaneously.,Knowledge of hotel management systems and procedures.,Familiarity with local regulations and laws related to the hospitality industry.,A valid SIM (Student Immigration Visa) or work permit.

🛠️ Keahlian

Customer serviceCommunicationMultitaskingProblem-solvingTime managementTeamworkAttention to detailConflict resolution
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