Lead General Manager

Cafe Jaya Cafe & Coffee · 📍 Palopo, Sulawesi Selatan · Diposting 2026-10-10
FULL_TIME⭐ TERVERIFIKASI
Rp 25.000.000 – Rp 30.000.000 per month

Cafe Jaya Cafe & Coffee is seeking a dynamic and experienced Lead General Manager to join our team in Palopo, Sulawesi Selatan. We are looking for a visionary leader who can drive the success of our café and coffee business. This role offers a competitive salary package and a chance to be part of a growing and vibrant company.

As the Lead General Manager, you will play a crucial role in overseeing the day-to-day operations, managing the team, and ensuring customer satisfaction. Your leadership and strategic planning skills will be key to the continued growth and success of Cafe Jaya.

If you are passionate about the café and coffee industry and have the leadership qualities to drive our business forward, we encourage you to apply.

📋 Tanggung Jawab Pekerjaan

Tanggung Jawab:

  • Oversee the day-to-day operations of the café, ensuring smooth and efficient service.
  • Manage and lead a team of staff, providing guidance and support.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Monitor and analyze sales and financial performance to identify areas for improvement.
  • Ensure compliance with health and safety regulations and food safety standards.
  • Collaborate with other departments to ensure seamless integration and coordination.
  • Represent the company at industry events and conferences.
  • Develop and execute marketing and promotional campaigns to attract and retain customers.

    • 🎓 Kualifikasi & Syarat

    Kualifikasi:

  • Bachelor's degree in Business Administration, Hospitality Management, or a related field.
  • Minimum of 5 years of experience in a leadership role within the café and coffee industry.
  • Proven track record of successfully managing a team and driving business growth.
  • Strong leadership and communication skills.
  • Excellent analytical and problem-solving skills.
  • Familiarity with POS systems and inventory management software.
  • Ability to work well under pressure and meet tight deadlines.
  • Passion for the café and coffee industry.

    • 🛠️ Keahlian

    LeadershipTeam ManagementCustomer ServiceSalesMarketingFinancial AnalysisHealth and Safety Compliance
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